Returns and Exchanges

Our shop specializes in customizing products for your small pets.  Since every product is handmade, customized and produced as ordered, for your individual pet, we are not able to accept returns/exchanges at this time.  Please feel free to contact us with any questions you may have before ordering.


All orders shipped within the United States, Alaska and Hawaii receive FREE shipping and are shipped via USPS.  Depending on the weight and size of the product ordered, it may be shipped by way of USPS Ground Advantage, USPS 1st Class Mail, or USPS Priority Mail.  We will ship by the least expensive method of shipment.
We do not ship to Canada or International locations.

Production Times

Please see each listing for production times.
Personalized Pet Tags are produced in 5-7 business days.
Wall Decals are produced in 5-7 business days.
Wood Products are produced in 5-7 business days.
When ready, your order will be shipped via USPS and shipping times may vary depending on your location.

Production Process

When having a customized pet tag or wall decal produced, please email the photo you would like used to us at cutepiggiestwo@gmail.com.  We will then create a proof and email you for your approval. Please remember that the better the photo you send, the better the product produced. 
A few suggestions on taking a great photo:
-Close up picture
-Picture taken at eye level, not from overhead
-High resolution
-In focus
-No pets being held in hands 
-Best if picture is on a solid background.
-You can use a little “treat” to hover over their heads and snap a great photo.